Privacy
StepOz helps people complete Australian life tasks while keeping user control, consent, and safety boundaries visible.
Last updated: 2026-05-26Account and contact details such as phone number, email, subscription status, and typed family contact details.
Task content such as messages, uploaded images, audio for voice transcription, task progress, completion evidence, and provider handoff events.
Location information when the user enables nearby search, route guidance, safety check-ins, or family-plan location sharing.
To provide task playbooks, official entrypoints, provider handoffs, voice transcription, image understanding, family safety features, and SMS emergency fallback.
To remember useful preferences such as language, location, transport preference, and task history so future guidance can be clearer and cheaper to run.
To keep audit records for family safety events, consent, pause, revoke, and delivery status where required.
Ordinary family check-ins are user-initiated SMS or WhatsApp app handoffs. StepOz does not server-send ordinary task-completion check-ins by default.
Family safety escalation is separate: timeout, missed check-in, risk escalation, or SOS can use SMS fallback when configured and authorized.
Personal Pass can include 1 family contact for user-initiated reassurance only. It does not include family dashboard, daily check-in, location sharing, or automatic safety alerts.
Family Safety Pass can support up to 3 family member seats. Each family member can use StepOz at a Personal Pass-equivalent personal level, while access to the protected user's tasks, location, safety alerts, and family-assist controls requires consent and family permissions.
MVP should not request device contacts permission by default; users type or edit trusted family phone and WhatsApp details themselves.
Users can request access, correction, deletion, or family-contact removal through the support and data deletion pages.
StepOz may open or connect to official/provider services such as maps, directories, SMS delivery, transcription, or approved AI processing when needed for app functionality.
Third-party bookings, payments, government forms, medical services, transport, and provider fees remain between the user and the relevant service provider.