Care Facility for aged care and home care providers
Care Facility is the StepOz commercial plan for organisations managing multiple residents, clients, staff members, or care teams.
Direct answer
Care Facility is a custom StepOz plan for care providers that need multi-resident management, consent-aware support, and organisation-level rollout rather than a single-user subscription.
Last updated: 2026-05-26
Who this is for
This page explains the public StepOz commercial layer for the right audience.
Aged care facilities supporting multiple residents.
Home care providers or community care organisations managing multiple clients.
Care teams that need organisation-level rollout, onboarding, or compliance support.
When to use it
Use this when you need to choose the right StepOz payment, family, or organisation setup.
When a care provider needs StepOz across multiple residents or staff members.
When family-style safety support must be extended into an organisation workflow.
When a provider needs a custom commercial arrangement rather than a public self-serve plan.
What organisations get
Care Facility is based on the Family Safety Pass foundation and extends it to organisation workflows.
Everything in Family Safety Pass
Multi-resident management
Staff dashboard
Resident consent management
Integration with care systems
NDIS & Medicare workflow support / integration options
Dedicated account manager
Custom onboarding
SLA & compliance reporting
Where it fits
This plan is for organisation-managed rollout, not for individual consumer checkout.
Multi-resident support for care teams that need repeatable task assistance.
Organisation-managed onboarding and resident consent handling.
Commercial discussions for care-system integration, staff dashboard, and compliance expectations.
Commercial model
Care Facility is intentionally custom because care-provider requirements differ across organisations.
Public price stays Custom.
B2B setup should include dedicated onboarding and account-management expectations.
Organisation rollout should not overpromise integrations that are still approval-track or partner-track.
Consent and privacy boundary
Organisation use does not reduce the importance of resident consent or family safety setup.
Organisation-level features still require resident consent and appropriate family safety setup.
Private resident, household, location, and safety-event data must remain non-public.
Care Facility should not be positioned as silent surveillance or emergency replacement.
Capability boundary
Care Facility explains the commercial direction without pretending every enterprise integration is already live.
StepOz does not replace 000, doctors, lawyers, or government authorities.
NDIS and Medicare wording stays at workflow support or integration options unless a specific integration is truly live.
Custom pricing does not imply hidden provider charges are included.
FAQ
Who is the Care Facility plan for?
It is for aged care facilities, home care providers, community care providers, and organisations managing multiple residents or clients.
Does Care Facility have a public fixed price?
No. Care Facility is a custom plan and does not show a fixed public price.
Does StepOz already claim full NDIS or Medicare integration?
No. The safe public wording is NDIS and Medicare workflow support or integration options, not a blanket claim that every integration is already completed.
Commercial next step
Choose the StepOz plan that fits the real task.
StepOz is priced by completed tasks and subscription value, not by chat messages. Third-party charges remain between the user and the relevant provider.